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No Screenshot rapidHELP 2.1
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and time overruns into account...
Price: USD $0.00;   License: Demo   File Size: 46080 KB;
Platform: Windows 2000, Windows XP

Pdf - Xml - Service - Helpdesk - Support - Call - Knowledge Base - Call Center - Helpdesk Software - Knowledgebase
No Screenshot Click N Speak 2007Q4R1
Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format.The software recognizes Canadian local and long distance numbers and...
Price: USD $0.00;   License: Freeware   File Size: 1992 KB;
Platform: Windows 2000, Windows, Windows XP

Database - Calendar - Broadcast - Pim - Phone - Ivr - Telephony - Voice - Scheduler - Call
Screenshot of NewWayService NewWayService 4.17
NewWayService is the Help Desk software solution designed to maximise your service centre or call centre department. Whatever your industry, NewWayService allows you to easily track and manage calls, issues, jobs, requests or work orders. With its very user-friendly environment, no intense training is needed to learn to use it. Flexible, NewWayService adapts itself to your needs, whether you are a major corporation or a self-employed worker....

Price: USD $220.00;   License: Shareware (Free to Try)   File Size: 6574 KB;
Platform: Windows 2000, Windows, Windows 98, Windows XP , Win7 x32,Win7 x64,WinOther,WinServer,WinVista,WinVista x64,Other

Schedule - Service - Help Desk - Management - Firebird - Maintenance - English - French - Linux - Knowledge Base
No Screenshot Click N Speak 2007Q1G
This program is an outbound call centre program for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses.

Price: USD $0.00;   License: Shareware (Free to Try)   File Size: 17725 KB;
Platform: Windows

No Screenshot Help Desk Software - Service Log for Access 3.1
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: E Fast, easy call logging, easy call tracking, with the full history of all actions taken. E Easily assign logs to techniciansE Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration E Logs that are...

Price: USD $199.00;   License: Shareware (Free to Try)   File Size: 10107 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP

Software - Helpdesk - Help Desk - Call Centre - Desk - Help Desk Software - Helpdesk Software - Workshop - Callcentre - Call Logging
No Screenshot CentreDesk Corporate 5.303
CentreDesk Corporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use.Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken.Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...

Price: USD $99.00;   License: Shareware (Free to Try)   File Size: 5566 KB;
Platform: Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista

Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Corporate - Centerdesk
Screenshot of Freeware HelpDesk CentreDesk Group Freeware HelpDesk CentreDesk Group 3.2.2
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the...

Price: USD $99.00;   License: Freeware   File Size: 22079 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Centerdesk
No Screenshot HelpDesk CentreDesk Repair 6.101
CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for...

Price: USD $0.00;   License: Freeware   File Size: 5570 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Centerdesk
Screenshot of FREEWARE CentreDesk Corporate FREEWARE CentreDesk Corporate 6.101
CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for...

Price: USD $0.00;   License: Freeware   File Size: 20 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,Win7 x64,WinServer,WinVista,WinVista x64

Freeware - Helpdesk - Help Desk - Call Centre - Inventory - Call Center - Help Desk Software - Helpdesk Software - Workshop - Corporate
Screenshot of SuperVoice Pro SuperVoice Pro 9.0
A total communication solution software consolidating today's most widely used communication tools into one single channel. This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. features include: -Get your VoIP messages...

Price: USD $99.00;   License: Demo   File Size: 19476 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista , WinNT 3.x,Windows Vista x64

Pdf - Scanner - Voice - Fax - Call Centre - Modem - Voicemail - Switchboard - Autoattendant - Fax Printer
Screenshot of SuperVoice VoIP SuperVoice VoIP 1.0
SuperVoice VoIP makes it easy to add another phone line to your home or business. It is a Windows based softphone and answermachine for Voice Calls over the Internet (VoIP). To use SuperVoice VoIP, simply download it, choose a SIP provider, enter your user name and password…you are ready to go Features Include: -Multiple Lines for incoming and outgoing phone calls -Custom Ringtones..hear a different tones if you have an important caller on...

Price: USD $29.00;   License: Demo   File Size: 41236 KB;
Platform: Windows XP, Windows, Windows 2003, Windows Vista , Windows Vista x64

Call Centre - Voip - Softphone - Voicemail - Switchboard - Answermachine
Screenshot of SuperVoice Communications Server SuperVoice Communications Server 2.4
This software will provide quality and flexibility for all your business demands. This system is versatile, expandable and best of all user friendly. The system easily expands to grow with your business with simple System Inter Connection capability to ensure long-lasting support. Features of SuperVoice Communications Server 2.4 -Allows user to record telephone conversation -Supports different greetings for different callers based on Caller ID...

Price: USD $249.00;   License: Demo   File Size: 14376 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista , WinNT 3.x

Voice - Fax - Call Centre - Modem - Voicemail - Switchboard - Autoattendant - Fax Printer - Multiline - Answermachine
Screenshot of SuperVoice Advanced Telephony SuperVoice Advanced Telephony 1.0
SuperVoice Advanced Telephony is a state of the Art Voice & Fax system. With this system you can create your own IVR (Interactive Voice Response) systems, without the need of any programming! You can have up to 8 lines on 1 computer running at the same time, with the same, or with different scripts. Together with Text To Speech capabilities and ODBC database connections this software can seemlessy integrate into your office environment....

Price: USD $199.00;   License: Demo   File Size: 13291 KB;
Platform: Windows XP, Windows, Windows 2003

Voice - Call Centre - Modem - Voicemail - Dialogic - Switchboard - Autoattendant - Multiline - Answermachine
No Screenshot Cuba Clent for Remedy 1.3.2.29
Computer telephony integration for BMC Remedy application. Cuba is unique - the only off-the-shelf CTI program with full integration to Remedy, available in the world today.Cuba delivers all the features you'd expect from a full service CTI software - with a seamless fully automated set up that makes installation quick and easy. Connect your phone system to your Remedy software with Cuba--the only off-the-shelf CTI program with full...

Price: USD $0.00;   License: Freeware   File Size: 1095 KB;
Platform: Windows

Telephony - Call Centre - Tapi - Cti - Remedy - Computer Telephony Integration - Nortel - Power Dialer - Bmc - Avaya
Screenshot of AbusePipe AbusePipe 2.1.1
Email Abuse Analysis Solution for ISPs. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. AbusePipe is the ONLY system that deals with abuse COMPLAINTS, and helps ISPs in their fight against SPAM from within their own networks. Use with KANA and other incoming mail solutions. Advantages- * Far quicker response time to...

Price: USD $3990.00;   License: Shareware (Free to Try)   File Size: 3694 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Email - Analysis - Spam - Management - Parser - Use - Abuse - Unsolicited Email
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